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Booking Terms:
To hold a booking we require a valid credit card number (Visa or MasterCard) including cardholder name and expiry date. We do not charge the credit card unless you do not show up. If you do not show up, your card is charged with either the first nights accommodation or 50% of the total booking (whichever is the greater). Deposits are required over school holiday periods.
- If a booking is cancelled within 2 weeks of your arrival, a 10% booking fee will be charged to your credit card.
- If a booking is cancelled within 1 week of your arrival, a 25% booking fee will be charged to your credit card.
- If a booking is cancelled within 24 hours of your arrival, a booking fee of either the first nights accommodation or 50% of the total booking (whichever is the greater) will be charged to your credit card.
- Over Long Weekend Public Holidays, Easter and Christmas/New Year period, if a booking is cancelled within 24 hours the TOTAL amount of the booking will be charged to your credit card.
- This cancellation policy relates to ALL types of bookings, including camping.
We do not provide children’s rates. Minimum night stays apply over weekends, Easter and the Christmas period. All guests must be over 18 years of age or in the company of a parent / guardian. Under 18’s are not permitted in our shared dorms